What is Resilience? 9 Great Tips to Become More Resilient at Work
What is Resilience? The meaning of resilience is the ability to adapt to stressful situations, maintain your well-being in the face of adversity and bounce back from hardships both in your personal or...
View Article10 Ultimate Benefits of Time Management in the Workplace
The 10 Ultimate Benefits of Time Management in the Workplace Is time more valuable than money? You can get more money, but you cannot get more time. Improving your time management at work provides one...
View Article10 Leadership Tips for New Managers – Your Ultimate Guide for Success
10 Ultimate Leadership Tips for New Managers Have you been promoted into a new managerial role? Perhaps you’re seeking best practice tips to be a better manager and leader at work. Great leadership is...
View Article9 Ways to Become Mentally Stronger and Fearless in Life This Year
Here are 9 Ways to Become Mentally Stronger and Fearless in Life This Year Fear will steal your dreams! Being a mentally strong minded and demonstrating fortitude are 2 key behaviours you must develop...
View ArticleTelephone Etiquette Skills for Good Customer Service – 7 Top Tips
Want to deliver better telephone customer service? Professional telephone communication involves greeting your customers in a friendly manner, listening to their concerns and communicating your message...
View ArticleHow to Handle Customer Complaints Effectively – 10 Ways
Dealing with telephone or face to face customer complaints effectively can be challenging. However, for most UK businesses, handling complaints is the key to cultivating long term revenue and a solid...
View ArticleSigns of Stress at Work – Ultimate Guide
Signs of Stress at Work In today’s corporate business environment, work-related stress is an increasing area of concern that truly impacts the health and well-being of all employees in the UK. At some...
View Article5 Different Types of Presentation Goals
5 Different Types of Presentation Goals This short article will help you discover 5 different presentation types along with their requirements and goals when presenting to others. Executing a...
View ArticleWhat is Positive Thinking?
Positive thinking is a mental and emotional attitude which opens the opportunity to achieve greater results in your career & life. What is positive thinking? A positive thinker sees the invisible,...
View ArticleBenefits of Positive Thinking vs Negative Side Effects
What we think determines what we believe! Rewiring our brain and thought process can positively transform our life. Let’s explore how. Mastering your own emotions unlocks the ability to positively...
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